Foreclosure Hell Rattles On

With the plethora of foreclosures that has raddled the core of this country, I find it highly questionable that companies openly advertise that they will Help you to strategically build a chain of title.
Can we say DOCX? Lender Process services, Prommis Solutions?

FDP_Email_banner_2.png
http://info.nwtc.com/final-document-processing?utm_campaign=NMN-Text-Ad&utm_source=NMN-Text-FinalDocPro

As a leading post-closing services provider, we partner with you to strategically build a complete trailing document process that’s right for you.

Resource and Training Challenges Due to Volume Influx Eliminated – we adjust with the market so you don’t have to.

Complete System Integration and/or Web-based Hosting of Document Status and Images – we will update your system and image repository or if you don’t have a system – we will be the system of record for you.

Flexible Audit, Document Requirements and Deadlines tabled by Investor, Custodian and/or Internal Guidelines – we understand that one size does not fit all when it comes to document types, audit reviews and delivery deadlines.

Life of Loan Enabled Services (1) Servicing Data Validation (2) MERS Updates (2) Assignments and/or (3) Lien Releases – we will offer discounts on same order processing; when needed.

Effective Document Chasing Processes Escalated In Accordance with Investor Specific Deadlines – we will minimize investor imposed penalties as well as document related buybacks.

Closing Agent and/or Correspondent Score carding – we provide the data to score performance; delivery ratios and error percentages to manage the relationships you rely on.

You can count on Nationwide Title Clearing, Inc. for thorough and timely follow-up and tracking on all your outstanding original documents.

NetFlix Chat, Everyone Nowadays Will Just Lie To You, What is Wrong With These People?

I don’t know how many others out there uses NetFlix.  We have had an Account with them forever.   Before they took over Blockbuster, you know, the movie rental store.  Yes, since before NetFlix took over Blockbuster.  Come to think of it, it seems like it was through a Hostile Takeover.  Yes, I am sure that is what it was.

Anyway, it don’t really matter.  Anyway, we ended up buying a Roku player, back then as well.  It was a standard, then we upgraded to the Roku II, and recently the Roku II died, so we went ahead and upgraded to the Roku III.

The other day, when we started NetFlix to see what was playing, it began with a screen saying that you have to be a member in order to use NetFlix; the screen also said that we were entitled to one month free when we join.

Like I said, we have been a member for close to a hundred years, so I called on the phone to talk with tech support.  The girl there told me, that there is no problem, that from time to time that happens, and just log into my account, and all would be well.  While I was talking to her, I brought up that the screen said that we are entitled to one month of service for free.  The girl told me “Oh yea, you are, you can get one month free every year”.  I wonder if people are trained to lie to us, or if they take it upon themselves to do so for the hell of it.  Seems extremely suspicious that every one we talk to on the phone nowadays lies to us.  I wish I could get a transcript of the phone conversation that I had with good ole ATT U-Verse last week from when I attempted to cancel the Tv portion of my U-Verse account.  We talked with Jessica a “Supervisor” who lied to us worse than the NetFlix clown did.

After we hung up, I decided to figure out how we could obtain that free month every year.  So, when there was nothing anywhere about paying customers getting a free month at any time, especially not one free month a year, I decided to hit the chat button.  In just a few short minutes, chat was answered by Sonia, and here is our conversation:

<!–

<!–

<!–

Thank you for contacting Netflix customer support.

Here is the transcript from your recent chat with customer support:

Netflix Sonia

Hey, this is Sonia. Whom do I have the pleasure of chatting with today?

You

Janet McDonald customer service told me that members get 1 free month per year

You

How do I get a free month?

Netflix Sonia

Hey Janet, that is a very good question and I would be happy to give you some info on this today

You

.

Netflix Sonia

The free trial applies to customers who have not had an active account in the last 12 months and wish to restart their old account or start a completely different account. Customers who are also joining Netflix for the very first time are allowed a free trial to see how the service works

You

Well, I had to call customer service for an issue, and I told her that I have been a member forever, and that if they wanted to give me a free month, they could. Her reply was that I am entitled to 1 free month every year. So I want to know how to get the free month.

Netflix Sonia

Oh! I see. The free trial is automatically applied to a new account or an account that has not been active in last 12 months. The only way to access a free trial is by creating an entirely different account using different credentials

You

That is not what customer service told me less than 30 minutes ago. I had an issue with NetFlix, and so I called on the phone. The girl told me, that existing customers are entitled to one free month per year. And you are telling me that she lied to me?

Netflix Sonia

Hmm. That is pretty strange that a rep would say that because that i not how it actually works but no worries, I will get to the bottom of this today. All contacts under your account are automatically documented by the system and i am not seeing a contact apart from this one for today. Do you remember the name of the person you spoke to or the number you dialed?

You

The number I dialed was 1-866-579-7172, and I don’t remember her name. but it was 2:45:15 PM and I dialed in from 404-xxx-xxxx (my latest phone number a Magicjack number).

Netflix Sonia

OK thanks. I am in the process of making a formal report if the issue so this can be handled internally. I must apologize for the incomplete info you received, while a customer can get a free trial each year, their previous account(s) would have to be cancelled for 12 months or more to be able to access the free trial. There is no free trial on an existing account as there is no way to apply it manually

You

Ok, well tell them, whoever I talked to lied to me. I don’t like being lied to.

You

Thanks. Can I get a transcript of this chat?

Netflix Sonia

I totally understand and the last thing we want is for you to feel misled. No worries, i will ensure that this is taken cars of from our end. Yes, you will get the option to print a transcript of this chat at the end of the chat

You

Ok, then, I guess that there is nothing more for me to complain about, and nothing more that you can do to make me happy. I appreciate the internal report, so maybe this won’t happen to others.

You

Bye Bye

Netflix Sonia

It was my pleasure helping you out today. Thank you for chatting in and enjoy the rest of your day. And one more thing, if you wouldn’t mind, please stay online for a one question survey.